Privacy Policy
NetSolar Inc. ("NetSolar", "we", "us", or "our") is committed to protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website at netsolar.com.ph.
1. Information We Collect
When you submit a quote request or contact us through our website, we may collect the following:
- Full name (first and last)
- Contact number
- Email address
- Business name and address
- Average monthly electricity bill
- Preferred date and time for a consultation call
We also collect non-personal information automatically through Google Analytics, including pages visited, time spent on the site, device type, and general geographic location. This data is aggregated and does not identify you personally.
2. How We Use Your Information
We use the information you provide to:
- Respond to your solar quote requests and schedule consultation calls
- Prepare customised solar system proposals for your business
- Communicate with you regarding your inquiry or project
- Improve our website and services based on usage analytics
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing
We process your personal data based on your consent (given when you submit our quote form) and for the performance of a contract or pre-contractual steps you request (i.e., preparing a solar proposal for your business).
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Philippine law. Quote inquiry data is typically retained for up to 3 years unless you request earlier deletion.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions.
6. Cookies & Analytics
Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics uses cookies — small text files stored on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We also use essential cookies necessary for the website to function properly. By using our website, you consent to our use of cookies as described here.
7. Third-Party Services
Our website uses the following third-party services that may process your data:
- Google Analytics — website traffic analysis
- Google reCAPTCHA — spam and bot prevention on our quote form
- Google Fonts — typography delivery
These services operate under their own privacy policies, which we encourage you to review.
8. Your Rights
Under the Philippine Data Privacy Act, you have the right to:
- Be informed — know what data we collect and how we use it
- Access — request a copy of your personal data we hold
- Correction — request correction of inaccurate data
- Erasure — request deletion of your data, subject to legal obligations
- Object — object to certain types of processing
- Data portability — receive your data in a structured, readable format
- Lodge a complaint — file a complaint with the National Privacy Commission (NPC)
To exercise any of these rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
For any privacy-related concerns, requests, or questions, please reach us at:
NetSolar Inc.
Unit 302 Centerpoint Building, Garnet Road,
corner Julia Vargas Avenue, Ortigas Center,
Pasig City, Philippines
Email: inquiries@netsolar.com.ph